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Residence Coordinator- Housing & Residence Life

JOB PURPOSE STATEMENT 
The Residence Coordinator supports the functional area of Housing & Residence Life (HRL), and the functional duties and operations that support the University's residential needs. Residence Coordinators hire, train, and supervise Resident Assistants (RA) to provide support to students living in campus housing to ensure that they have a positive experience at SSU. Residence Coordinators also work independently and collaborate with other offices on campus to provide development and programming opportunities to students. Residence Coordinators serve in an on-call rotation to respond to after-hour situations that may arise, and act as conduct officer.   This is a full-time, required live on-campus position.
The search committee will review applications until the position is filled. The initial review of applicants will take place on 08/12/2024. Only online applications will be accepted.  

FUNCTIONS 
  1. Hires, trains and provide supervision to RAs
  2. Serves as an on-call administrator on a rotating basis
  3. Serves as a conduct hearing officer for low-level housing violations
  4. Manages and participates in the daily operations of the residence halls
  5. Maintains positive interactions between students and staff
  6. Participates in campus wide events

DUTIES AND RESPONSIBILITIES 
  1. Hires, trains and provide supervision to RAs
    1. Supervises RAs
    2. Oversees RA selection and interview process
    3. Conducts monthly one-on-one meetings with each RA
    4. Develops and facilitates RA training in August and January
    5. Plans and leads monthly staff meetings
    6. Manages fiscal resources/supplies for RA programming events
    7. Serves as the head of RA committees and provides leadership to RAs on said committees
    8. Provides academic resources and referrals to students and RAs when necessary
  2. Serves as an on-call administrator on a rotating basis
    1. Provides consultation and responds to housing student emergencies
    2. Makes quick and sound decisions concerning emergencies
    3. Makes referrals to Counseling and Health Services when necessary
    4. Creates the on-call rotation schedule in collaboration with the on-call coordinators
  3. Serves as a conduct hearing officer for low-level housing violations
    1. Maintains housing student conduct records using the records management system
    2. Tracks sanctions in the records management system
    3. Maintains and implements knowledge of campus -wide procedures and policies
    4. Participates in continuous training related to conduct (such as Title IX)
  4. Manages and participates in the daily operations of the residence halls
    1. Plans and facilitates move-in and move-out
    2. Oversees apartment key management and key billing
    3. Manages life-safety issues, renovations, and maintenance/general repairs
    4. Processes damage billings, room change requests, and meal plan change request forms
    5. Develops and enforces HRL policies
    6. Coordinates use of residence halls with other campus programs managing the room assignments
    7. Manages housing inbox
    8. Serves as the point-of-contact for parents and students regarding housing questions and concerns
    9. Oversees all student housing assignments including room selection process, room changes requests, and room consolidation
    10. Assists in compiling housing reports
    11. Collaborates with supervisor regarding HRL budget
    12. Organizes and develops current and future living learning communities
  5. Maintains positive interactions between students and staff
    1. Maintains campus partnerships between other departments and staff members.
    2. Serves on university-wide and state wide committees as assigned by the Dean of Students
    3. Provides conflict resolution for students and parents as needed
    4. Provides referral information for students for academic or other concerns
    5. Provides support and mediation for students as needed and assists RAs in the mediation process
    6. Serves as the liaison for Accessibility Services to assist housing students with medical accommodations
  6. Participates in campus wide events
    1. Participates and collaborates with other staff members during Weekend of Welcome as well as serving on the committee
    2. Presents at Orientation, Showcase Days, Open Houses, and Parent Information sessions, etc.
    3. Engages a diverse student body and staff, fostering a welcoming and supportive environment that promotes connection to campus life

MINIMUM JOB KNOWLEDGE, SKILLS, AND ABILITIES

  • Change management, 
  • Communication skills (written and verbal), 
  • Student staff supervision, 
  • Problem solving, 
  • Critical thinking, 
  • Decision making, 
  • Creativity, 
  • Program/event planning, 
  • Served in an on-call rotation, 
  • Process development/evaluation/management, 
  • Project management

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE) 

  1. Bachelor's degree in Higher Education, College Student Development, Leadership Studies, Social Work, or Counseling, and
  2. Two to three years of experience in a higher education environment

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

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