Title: Service & Support Administrative Assistant 

Requirements:  

• Bachelors Degree in Human Services or related field.
• Eligible for SSA Certification.  
• Ability to work independently with individuals served, diverse families, service providers and interdisciplinary teams.  
• Excellent interpersonal/written communication skills and ability to work in a team-oriented environment.  
• Detail oriented. Excellent multi-tasking, scheduling, and organizational skills.  
• Business math skills.  
• Knowledge of community and social services resources (i.e. Social Security, Medicaid, Medicare).  
• Computer skills and knowledge of common software applications (Word, Excel, PowerPoint, Outlook) and ability to utilize web-based applications.  
• Valid Ohio driver’s license, auto insurance and reliable transportation. 

Duties: 

Assist Service & Support Administrators daily to complete a variety of related tasks including, but not limited to: 

• Coordination and facilitation of meetings including provider interviews and day program orientation; 
• Conduct home visits as necessary for monitoring or obtaining signatures, etc.;  
• Review provider documentation and provide feedback; 
• Apply for public and community resources; 
• Answer telephone, assess needs, and make appropriate follow up; 
• Provide clerical support to SSA’s such as typing, copying, faxing, data entry, and exporting items to document storage system;  
• Provision of direct service, when needed;  
• Maintain Targeted Case Management records per procedure; 
• Other duties as assigned 

Supervisor: Quality Services Supervisor & SSA Team Leader 

Hours of Work: 40 hours per week 

Benefits:  

• Paid Time Off
• Paid Holidays
• OPERS
• Life Insurance
• Health/Dental/Vision Insurance

 Other: 

• Duties may require working under hazardous and potentially violent, threatening, or physically demanding conditions. 
• Bureau of Criminal Investigation background check required. 
• Medical examination and drug screening required upon offer of employment.