After many years, the Chillicothe Ross Chamber of Commerce is changing its membership structure. An 18-month process conducted in conjunction with industry leaders, members, staff, and the board resulted in a new system that gives members the power to choose their own investment levels—one based on the engagement they want to have. 

Why did the CRCC change the membership structure?

Like many member-based organizations, we are moving to a tiered benefits structure that provides benefits based on investment level, not the number of employees. We aim to improve the benefits, value, and quality you receive from CRCC membership.

How is the new structure different from the old one?

The tiered structure clearly outlines the list of benefits members receive for each level. The new membership structure is more equitable. The “cookie cutter” formula is outdated. You’ll no longer be charged for services you don’t use and won’t be “punished” for growing your business (by hiring employees).

Will I still be able to receive benefits that are not included in my selected level?

Even though some of the programs and services are available a la carte, it is more cost-effective to use these benefits within the designed tier (which may be offered at a discount). Many of the programs are available to purchase separately at their stated fees. Some benefits, such as invitation-only or VIP receptions, are only available to members who invest in the selected levels.

What do I have to do to change to the new structure?

The CRCC staff will send a renewal letter about 30 to 60 days before the end of the year recommending a membership level. You can select the level that best meets your needs. Until your anniversary date, your dues still reflect the previous employee count structure.

What if I choose to upgrade to a different tier during the year?

If you upgrade on our billing date (we invoice at the end of each year), you will be billed for the new tier. If you upgrade after Jan. 1, 2025, you will be billed for the difference between your current tier's new and unused versions.

How do I access the benefits in my tier?

Membership benefits in your tier may be accessed at any time during the annual period. If there are benefits stated that you want to access, such as the mailing labels, call or email Chamber staff. CRCC staff will send you the item, provide a link, or get you registered!

Which level is best for my business?

Although the CRCC staff can recommend a level appropriate for you, you can select your membership level. Each level offers a package of benefits for a fixed investment for one year. The following year, you may choose a different level based on how you want to engage with the CRCC and the Ross County community.

Who can answer other questions I have?

If you have additional questions, please feel free to contact Chamber staff. The CRCC staff can explain each level's programs, services, and benefits.