Note: This content originally appears in the Payment Smart newsletter provided to the Chamber by our trusted partner, Elavon. For more information on Elavon and its services, click here. 

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Online purchases have increased year by year for more than two decades. Research suggests those shopping trends will only continue. According to Forbes, 20.1% of retail purchases are expected to take place online in 2024. That figure is expected to grow to 23% by 2027.

To stay ahead of the game, your business needs to maximize its online presence and give customers a seamless, intuitive online shopping experience. Pairing that website with your point-of-sale (POS) system creates operational efficiencies, easing your workload.

Talech Retail now features Online Ordering, allowing customers to buy what they want, when and how they want it. It’s essentially a turnkey website that displays your branding and products. It has many of the features talech Restaurant Online Ordering users appreciate.

Talech Online Ordering also allows you to go the extra mile and provide automated communications to your customers that feel personal. For example, the system can notify customers when an order is accepted, prepared, ready or delayed. Personalization in retail is an increasing trend and research shows that strategy pays off. According to PWC,* when customers feel appreciated, they’re willing to spend up to 16 percent more.

Lastly, talech Online Ordering helps you gather data to build your customer database and understand your customers better with each order. You can view customers spend and visit activity, along with the revenue and tax breakdown by order type.

You can set up Online Ordering in just a few easy steps and it integrates to your point-of-sale (POS) devices, creating an easy-to-manage, unified system. In everyday use, it can improve checkout line speed, remove counter clutter and reduce administration time and expenses.

If you already use talech contact your Customer Account Manager about adding Online Ordering to your account.

If you’re using a third party, eCommerce plug-in tool for online ordering, you may find that a talech POS system offers a plethora of built-in features that drive operational efficiency and data-driven customer services.  Plus, an integrated system can often save you money and better protect you from fraud.

See our talech Online Ordering solution sheets for retail and restaurantto learn more.