A message from your account manager

Mobile commerce generated $2.5 trillion globally* last year – more than 60% of all eCommerce. In 2026, the question isn’t whether to optimize for mobile, but where mobile selling has to work flawlessly. Read on to see how your business may need to adapt.

Why mobile is the new sales floor

Shoppers no longer separate online and in-store. Research shows that four in five consumers* combine digital and physical touchpoints in a single purchase journey, often switching channels based on convenience and context. Whether they’re in a store aisle or scrolling a social feed, mobile is where intent turns into action – and those moments demand speed and zero friction.

In-store moments
Mobile now shapes in‑store decisions. Nearly three‑quarters of shoppers* use their phones to compare prices, read reviews, check sizes or complete checkout when lines are long. Mobile-optimized product pages, fast load times and frictionless checkout matter otherwise retailers risk losing the sale while the customer is standing feet from the product.

Email, SMS and seasonal promotions
Campaigns drive traffic but mobile converts them. Email, SMS and push notifications are opened primarily on mobile. This means that promotions must be easy to redeem instantly. Plus, if landing pages or promotions don’t work seamlessly on a phone, even the best campaign can fall flat.

Social commerce
Social commerce continues to accelerate on platforms like Instagram, TikTok and Facebook. In fact, 73%* of U.S. Gen Z consumers say social media is their main source for discovering new products.

From creator content to limited‑time drops, consumers expect product tags, fast-loading pages and wallet-ready checkout without ever leaving the feed. Use Buy Buttons to offer one‑click purchases and to convert interest into sales without a full website checkout (best for single items, limited‑time offers and impulse‑friendly products).

Bottom line
With increasing frequency, consumers encounter products contextually and act immediately if friction is low. Businesses that treat mobile as the sales floor itself are best positioned to win.

Not sure if your customer mobile experience is benefiting you as it should? Your account manager can help assess your current setup and recommend ways to optimize mobile checkout across every sales moment.

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Moving the indoors out: Mobile power moves

As spring and summer pull customers outdoors, they still expect the same easy browsing, buying and paying they get inside. Outdoor selling demands flexible, mobile payment experiences that keep transactions fast and friction‑free.

Sidewalks, storefronts, pop‑ups and patios
Space limitations and spotty connectivity make traditional checkout setups impractical. Mobile devices need to act as full‑service selling tools – supporting inventory, payments and customer data wherever customers gather. The most effective setups let customers:

• Tap to pay anywhere, even with limited connectivity
• Scan QR codes for product details, offers or quick checkout
• Split checks tableside
• Receive digital receipts instead of paper

Fitness and outdoor experiences
From entry gates and yoga mats to golf carts and rental counters, customers want to scan, tap and go without interrupting the experience.

• Use QR codes on signage, wristbands or equipment to enable self‑service upgrades, reservations or repeat visits – reducing staff workload while capturing add‑on revenue.
• Pre‑sell class packs, passes and memberships with mobile‑friendly links to improve cash flow and shorten on‑site transactions.
• Plan for connectivity gaps with devices that switch between WiFi, cellular or offline modes as needed.

As outdoor selling expands, friction can’t follow. Ask your account manager about mobile payment solutions designed for outdoor environments and turn every moment into a sale.

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Mobile moments built for festival speed

Across the U.S., outdoor festivals and community events drive billions in local consumer spending, fueled by fast, high‑intensity micro‑moments – between activities, music sets, during weather shifts or as crowds disperse at peak times. 

Festivalgoers expect to move freely and pay fast. Long lines, outdated terminals or limited payment options don’t just slow sales they send customers elsewhere. Businesses that make mobile checkouts intentional rather than improvised are likely to move faster and adapt easily to crowd flow, weather or schedule changes.

Payment best practices for high‑volume festival environments

• Go fully mobile. Use handheld or tablet‑based payment devices that support multiple payment methods so staff can sell wherever crowds form – at entrances, pop‑up bars, merch tents or exit points after a set ends.
• Design for surge moments. Prepare for predictable transaction spikes by scaling devices and staff where demand will peak, not just where booths are placed.
• Keep checkout resilient. Ensure devices are battery‑ready, weather‑protected and able to switch locations quickly so sales don’t stop when conditions change.
• Turn speed into revenue. Shorter lines mean more transactions per hour. Faster payments don’t just improve the experience – they directly increase throughput and total sales.

Flexible, contactless‑ready payments help businesses capture peak moments and turn temporary crowds into lasting revenue. Your account manager can help with equipment and logistics considerations.

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When the world comes to you, earn more

The U.S. receives more than 70 million* international visitors annually. If you operate in a popular destination community, capture more value from those transactions by adding Dynamic Currency Conversion (DCC) to your processing account.

DCC is available at no additional cost, is fully card network compliant, and lets international cardholders choose to pay in their home currency with the exchange rate locked in at checkout. The experience is seamless, with no added steps or delays, and cardholders can always opt to pay in USD instead. Receipts clearly show the USD amount, exchange rate and total in the cardholder’s currency for easy  reconciliation.

Why enable DCC

• Earn rebated commission on eligible international transactions (in-person and online)
• Reduce disputes with clear, up-front pricing at checkout and on the receipt

Availability

• Supported on most international Visa^® and Mastercard^® transactions
• Available in 66 currencies
• Requires compatible POS solutions, including select Ingenico terminals or Converge for card-not-present payments

Contact your account manager to add DCC and start maximizing international transactions.

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